Practice Management

Ms Karen Greenwood

Practice Manager 

Mr Jamir Chowdhury

Assistant Practice Manager

The management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Miss Ambia Begum (f)

 

Mrs Amreen Afsar (f)

Information Officer

Mrs Kay Ferguson (f)
Mrs Annam Hussain (f)

Reception

Mrs Shazna Begum
Mrs Fatima Begum
Mrs Ripa Begum
Miss Khadiza Bibbi (f)
Miss Farhana Begum (f)
Mrs Johura Khatun (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website